Shipping policy

PROCESSING
All orders are usually processed + shipped within 1-3 business days. We are unable to guarantee changes once an order is placed, however if you need a hand, please email info@shrutcandles.com with as many details as possible and we'll try our best.

DOMESTIC SHIPPING
Once picked up and scanned in by our carrier, transit times range 3-15 business days, depending on shipping method + delivery destination.

You will receive your shipping confirmation email as soon as a label is created for your order, and the tracking status of your shipment may take up to 48 hours once a label has been created.

Once shipped, an order's tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages at this time.

EXPEDITED SHIPPING
We offer expedited shipping options for contiguous domestic orders. Pricing is dependent upon destination/weight of package. We ask that you please apply our 2-3 business day window for processing to plan accordingly.
Orders placed on Thursday or Friday with UPS 2-Day will likely arrive the following Monday or Tuesday, and will not arrive Saturday or Sunday.
This is our carrier's shipping policy, and once a package is shipped from our HQ, delivery is unfortunately out of our hands. For more info or help with your order, email our Customer Care team at info@shrutcandles.com

INTERNATIONAL ORDERS
We are not currently offering international shipping outside of the U.S. and Canada, but if/when we do, those destinations will be listed here. Shipping rates are calculated by weight + delivery destination, and include the cost of any duties and taxes upfront so you won't be charged later on.

CURRENTLY SHIPPING TO:
U.S.
Canada
*Note - International transit times are listed at checkout and depend on the destination.